Privacy policy

Last updated: June 5, 2026

This Privacy Policy describes how Yckit (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website, use our services, make a purchase, or otherwise communicate with us.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We may collect personal information depending on how you interact with our website and services, including:

Contact information, such as your name, email address, phone number, billing address, and shipping address.
Order and transaction information, such as products purchased, order history, payment status, returns, exchanges, and shipping details.
Payment information, such as payment method, billing details, and transaction confirmation. Payment information is processed securely by third-party payment providers.
Account information, such as your username, password, preferences, and account settings if you create an account.
Customer support information, including messages, requests, photos, videos, or other information you provide when contacting us.
Device and usage information, such as IP address, browser type, device type, pages viewed, referral sources, and how you interact with our website.
Marketing preferences, such as whether you choose to receive promotional emails or other communications from us.

2. How We Collect Personal Information

We may collect personal information from the following sources:

Directly from you when you place an order, create an account, contact us, subscribe to emails, or use our website.
Automatically through cookies, tracking technologies, and similar tools when you browse our website.
From service providers, such as Shopify, payment processors, shipping carriers, analytics providers, and marketing partners.
From third parties where permitted by applicable law.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

To process and fulfill your orders.
To arrange shipping, delivery, returns, refunds, and exchanges.
To communicate with you about your order, account, inquiries, or customer support requests.
To provide, maintain, and improve our website, products, and services.
To personalize your shopping experience.
To detect, prevent, and investigate fraud, unauthorized activity, or security issues.
To send marketing emails or promotional messages, where permitted by law.
To comply with legal obligations, enforce our policies, and protect our rights.

4. How We Share Personal Information

We may share your personal information with trusted third parties when necessary to operate our business and provide our services, including:

Shopify, which hosts and powers our online store.
Payment processors, to securely process transactions.
Shipping and fulfillment partners, to deliver your orders.
Customer support providers, to help respond to your requests.
Analytics and marketing partners, to improve our website and advertising.
Legal or regulatory authorities, when required by law or necessary to protect our rights.

We do not sell your personal information in the traditional sense. However, certain privacy laws may define some advertising or analytics activities as “sharing” or “selling.” Where required, you may have the right to opt out of such activities.

5. Shopify

Our store is powered by Shopify. Shopify may collect and process personal information when you visit, use, or purchase from our store. Information you provide through our website may be shared with Shopify and other service providers to help operate the store, process orders, improve services, and support secure transactions.

You can learn more about how Shopify handles personal information by reviewing Shopify’s privacy policies.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences.
Keep items in your cart.
Improve website performance.
Understand how visitors use our website.
Support marketing and advertising activities.

You may be able to manage or disable cookies through your browser settings. However, disabling cookies may affect certain website functions.

7. Marketing Communications

If you subscribe to our marketing emails, we may send you promotional messages about products, offers, or updates.

You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at support@yckit.com.

Even if you opt out of marketing emails, we may still send non-promotional messages related to your orders, account, transactions, or customer service requests.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you should avoid sending sensitive information through insecure channels.

9. Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.

The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of your personal information.
Request a copy of your personal information.
Opt out of certain marketing or targeted advertising activities.
Withdraw consent where processing is based on consent.

To exercise your privacy rights, please contact us at support@yckit.com.

We may need to verify your identity before processing your request.

11. Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you believe a child has provided us with personal information, please contact us at support@yckit.com, and we will take appropriate steps to delete the information.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

13. International Data Transfers

Your personal information may be processed, stored, or transferred outside your state, province, or country of residence, including to locations where our service providers operate.

When we transfer personal information, we take reasonable steps to protect it in accordance with applicable privacy laws.